WordPress services — Australia-wide
Start with what your WordPress website needs now
You do not need to diagnose the technical cause or choose a pre-set package. Begin with the situation you can see; the safest next step is confirmed before any work is added.
You deal directly with Kevin—from the first assessment through to the agreed work and explanation of the result.
Choose by situation
No diagnosis required
What sounds closest?
Choose the condition you recognise. The service page explains the next step, scope and boundaries.
Broken, unstable or behaving badly
Condition unclear or decisions need evidence
Ongoing updates, backups and technical care
Technical delivery behind a client relationship
Performance concerns can begin as focused help or a broader audit, depending on the problem.
01
Evidence before action
Cause before recommendation
02
Clear scope first
No unexplained work
03
Direct specialist support
You deal with Kevin
AU
Australia-wide
Sunshine Coast based
Direct support for established WordPress websites
Three starting points for business owners
The service is selected by the current condition of the site—not by trying to fit every request into the same package.
WordPress Website Audit
A manual assessment of the website you actually have, with prioritised findings and a written report.
Best when
- The overall condition is unclear
- You inherited or did not build the site
- Maintenance or improvement decisions need evidence
Fixed-price standard audit
$550
WordPress Repairs & Help
Start with what is happening, what changed and what the problem is preventing you from doing.
Best when
- Something is broken, unstable or inconsistent
- An update, form, checkout or integration has failed
- The site is slow or behaving differently than expected
Urgent or focused faults do not automatically require the full website audit.
WordPress Care Plans
Updates, backups, monitoring and technical maintenance managed against a known website baseline.
Best when
- The website supports an active business
- You want routine technical care handled properly
- You value a clear maintenance record and direct support
A technical audit or stabilisation work may be required before ongoing care begins.
How the decision is made
The visible problem determines the first investigation—not the final invoice
A focused repair, a broader audit and an ongoing care plan solve different problems. The boundary is made clear before access or implementation.
Important: performance concerns may need focused investigation or a whole-site audit. The breadth of the evidence required decides which path is appropriate.
01
Start with the condition you can see
Describe the fault, concern, maintenance need or project dependency in ordinary language.
02
Confirm the breadth of investigation
Decide whether the issue is focused, whether the website needs a full baseline, or whether existing evidence is sufficient.
03
Agree the scope before changes
Required access, risk, exclusions and the intended outcome are separated from optional follow-up work.
04
Complete, verify and explain
The agreed work is checked against the affected paths and returned with a usable explanation or handover record.
For designers and digital teams
Technical WordPress support behind your client relationship
White-label, behind-the-scenes or clearly introduced technical assistance for teams that need a careful WordPress partner.
Support can include
Technical investigation and repairs
01
Performance and accessibility support
02
Clear scope and controlled handovers
03
Client ownership, communication and technical responsibility remain visible on both sides.
What stays consistent
A clear technical process across every service
01
Evidence before action
The cause is investigated before a fix or longer-term service is recommended.
02
Scope before implementation
Required work, optional work, exclusions and dependencies are kept separate.
03
Direct accountability
One person retains the context from the first discussion through to handover.
04
Verification and explanation
The affected paths are checked and the result is explained in usable terms.
Before you choose
Common questions about the starting point
These answers clarify the boundary between an audit, a focused repair and ongoing care.
Do I need a website audit before every job?
No. A focused fault can begin with a focused investigation. The audit is for situations where the broader website condition needs to be understood.
Can Kelly Creative take over ongoing maintenance?
Yes, where the website is suitable for ongoing care and its current condition has been established first.
Can you help with a slow WordPress website?
Yes. The first step depends on whether the performance concern is isolated or whether a broader baseline is needed.
Do you work on websites built by someone else?
Yes, subject to a suitability check and enough access to understand the existing tools and constraints safely.
Do you support agencies as well as business owners?
Yes. Agency work can remain white-label, behind the scenes or be clearly introduced according to the relationship.
A practical first step
Start with the problem you can see
Describe what is happening, what changed and what the website is preventing you from doing. The appropriate investigation can be confirmed from there.